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At Envalis Technology Solutions, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and what rights you have. We've written it in plain language because we believe you shouldn't need a lawyer to understand how your data is handled.

Who We Are

Envalis Technology Solutions is an IT services company based in Toronto, Ontario, Canada. We provide technology consulting, network setup, security system installation, and ongoing IT support to businesses across the Greater Toronto Area.

If you have any questions about this privacy policy, you can reach us at [email protected].

Information We Collect

We collect personal information only when you voluntarily provide it to us. Specifically, we collect:

Contact Form Submissions

When you fill out our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your company name (if provided)
  • The content of your message

Website Usage Data

When you visit our website, we automatically collect certain technical information through Google Analytics, including pages visited, time spent on our site, your general geographic location, browser type, and device type. This data is aggregated and does not personally identify you.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries — When you submit a contact form, we use your information to reply to your message and discuss your IT needs.
  • To provide IT services — If you become a client, we use your contact information to communicate with you about the services we provide.
  • To improve our website — We use analytics data to understand how visitors use our site so we can make it better.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We will never send you unsolicited marketing emails.

Third-Party Services

We use a limited number of third-party services to operate our website:

  • Web3Forms — We use Web3Forms to process contact form submissions. When you submit our contact form, your data is transmitted through Web3Forms' servers to deliver the message to us. You can review their privacy policy at web3forms.com/privacy.
  • Google Analytics — We use Google Analytics to understand website traffic and usage patterns. Google Analytics collects anonymous data about your visit using cookies. You can learn more about how Google uses data at policies.google.com/privacy.

Cookies

Our website uses cookies solely for analytics purposes through Google Analytics. These cookies help us understand how visitors interact with our website by collecting information anonymously.

We do not use cookies for advertising, tracking across other websites, or any purpose beyond website analytics. You can disable cookies in your browser settings at any time, though this may affect the functionality of some websites you visit.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data transmission (HTTPS), access controls, and regular review of our data handling practices.

While no method of electronic transmission or storage is 100% secure, we are committed to protecting your information to the best of our ability using industry-standard practices.

Your Rights

You have the right to:

  • Access your data — You can request a copy of any personal information we hold about you.
  • Correct your data — If any information we have about you is inaccurate, you can ask us to update it.
  • Delete your data — You can request that we delete any personal information we hold about you. We will comply unless we have a legal obligation to retain it.
  • Withdraw consent — If you have given us consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

PIPEDA Compliance

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). This means we follow the ten fair information principles set out in PIPEDA, including accountability, identifying purposes, consent, limiting collection, limiting use, accuracy, safeguards, openness, individual access, and challenging compliance.

If you believe we have not handled your personal information in accordance with PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will update the "Last updated" date at the top of this page.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us: